Refund policy

We’re so convinced you’ll absolutely love our services, that we’re willing to offer a 14 day risk-free money back guarantee. If you are not satisfied with the service for any reason you can get a refund within 14 days of making a purchase. Please keep in mind that even though we offer a full money back guarantee, we will issue a refund only for the unused portion of the service.

Payment policy

• The recipient of the ticket payment is CAREER TRADE SERVICE SWISS SRL, based in Municipiul Bucuresti Str. Pargarilor Nr. 17
• The purchase for the Event ticket results in booking confirmation.
• The cancellation of the reservation for the Event within 14 days from the purchase by the Customer results in a 100% refund of the amount paid.
• The purchased ticket cannot be transferred to other persons
• In case of a situation where an Event cannot take place due to reasons beyond the control of CAREER TRADE SERVICE SWISS SRL, the payer will receive a full refund of the amount paid for the ticket within 45 days, counting from the date of the planned Event.
• All complaints should be submitted to contact@secretdesiresproject.com or in writing to the correspondence address of CAREER TRADE SERVICE SWISS SRL based in Municipiul Bucuresti Str. Pargarilor Nr. 17, Romania. The time for considering the complaint is 7 working days from the date of receipt of the complaint by CAREER TRADE SERVICE SWISS SRL

Contacting us

If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to contact@secretdesiresproject.com

This document was last updated on July 23, 2020

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